Privacy Policy

KnoWEwell understands and respects the importance of your personal data, privacy rights and choices. This summary of our privacy policy is intended to give you a transparent overview of:


  • What information we collect about you?
  • How we use your information?
  • How and with whom we may share the information we have about you?
  • How do we secure and retain your information?
  • What choices you have about your information?
  • How to contact us with questions or concerns? 


We urge you to take the time to read our entire Privacy Policy carefully.


If you do not want us to collect, use or disclose information about you and your use of the KnoWEwell website and mobile application (referred to collectively as the “Platform”) as described in this Privacy Policy, then you should not use the Services. By using the Platform, you must agree to the KnoWEwell Friends & Family Lifetime Membership Agreement Terms and Conditions (“Terms and Conditions”), which is the contract between KnoWEwell and you.  By accepting the KnoWEwell Terms and Conditions, you confirm that you have read and understand this Privacy Policy.

 References to "KnoWEwell," “we”, “us” or “our” mean KnoWEwell, P.B.C.


What information we collect about you?

We may collect “Personal Information” about you – such as your name, address(s), IP addresses, telephone number, email address, and health and wellness topics of interest when you register for membership, to update your membership or subscribe to our Platform.

 

How Information Collected About You Is Used?

We may use information we collect about you to:

  • Provide updates and/or administer your account;
  • Provide you with access to subscribed membership features and benefits, including those features and benefits from third parties;
  • Respond to your inquiries and send you administrative communications; and
  • Obtain your feedback on our sites and our offerings.

 

How and With Whom Do We Share Your Information?

We may share the information that we have about you: 

  • When specifically agreed to by you;
  • To our vendors and suppliers that help us provide the services to our members and to otherwise assist in the operation of the Platform; 
  • Our sister company that provides accounting, IT and administrative services to us;
  • To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order; 
  • In response to lawful requests by public authorities, including to meet national security or law enforcement requirements; 
  • In the event of a corporate change in control resulting from, for example, a merger, a sale of assets, or bankruptcy; 
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or 
  • In special cases, such as in response to a physical threat to you or others.

 

KnoWEwell does not make your Personal Information available to third parties for their marketing purposes without your consent.


We do not currently utilize cookies, google analytics or sell your Personal Information to third parties.

 

How Do We Secure and Retain Your Information?

We take reasonable security measures to protect the security of your Personal Information. Despite KnoWEwell's efforts to protect your personal information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.


The security of your Personal Information is important to us. When you enter Personal Information, we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.

We will retain your Personal Information as long as your membership is active or needed to provide you services. At any time, you can remove your Personal Information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to KnoWEwell from our servers. KnoWEwell tools that collect and store Personal Information allow you to correct, update or review information you have submitted by going back to the specific tool, logging ­in and making the desired changes. We also will retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

 

We utilize PCI compliant payment processing and do not retain personal payment data. 

 

What Choices Do You Have About Your Information?

If you do not want your Personal Information used by KnoWEwell as provided in this Privacy Policy, you should not subscribe or register as a member. 


Updating/Removing Your Personal Information:

If you do not want your Personal Information used by KnoWEwell as provided in this Privacy Policy, you should not register as a member or for any specific tool or application that collects Personal Information. You can correct, update or review Personal Information you have previously submitted by going back to the specific tool or application, logging­ in and making the desired change. You can also update any Personal Information you have submitted by contacting us using the contact information listed below.


If you have registered and desire to delete any of your Personal Information you have provided to us from our systems please contact us using the contact information listed below. Upon your request, we will delete your Personal Information from our active databases and where feasible from our back­up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the KnoWEwell Platform from our servers.


You can unsubscribe from KnoWEwell:

You can “Unsubscribe” and request your data to be removed from KnoWEwell at anytime. KnoWEwell is committed to respond and remove all requested data within 72 hours. 


Requests for removal should be submitted to KnoWEwell’s Privacy & Security Office at:

KnoWEwell, P.B.C., P.O. Box 154, Far Hills, NJ 07931

Or via email at Privacy@knoWEwell.com.


How To Contact Us With Questions or Concerns?

Please send us an email addressed to: Privacy@knoWEwell.com, if you have any questions about this Privacy Policy or the Personal Information we maintain about you.

You can also contact KnoWEwell’s Privacy Office at:

KnoWEwell, P.B.C.

P.O. Box 154

Far Hills, NJ 07931

 

Changes to This Privacy Policy

We reserve the right to change or modify this Privacy Policy or any of our tools or services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this policy we will notify you by email (sent to the email address specified when you register) and/or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review Platform for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not subscribe or register as a member with us. 

 Please exit the KnoWEwell Platform immediately if you do not agree to the terms of this Privacy Policy.


Note to Users Outside of the United States

KnoWEwell is located in the United States.  In order to provide services, the Personal Information that you provide to us is processed through and stored on secured servers located inside and outside of the United States. By subscribing, registering as a member or using the Platform, you consent to such collection, storage and processing in the United States and elsewhere, though the United States and other jurisdictions may not afford the same level of data protection as considered adequate in your own country. We will take reasonable steps to protect your personal information. Note that your personal information may be available to the United States government or its agencies under legal process made in the United States.


Last updated April 3, 2019